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FAQ

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FAQ & Information
  • What is your Minimum Order Quantity (MOQ)?

    We understand the need for flexibility, especially for new partnerships. Our standard MOQ is typically one 20-foot container. However, we are open to discussing smaller trial orders for specific products to initiate our cooperation.

  • What is your lead time and delivery time?

    For standard products, our lead time is 25-35 days after order confirmation and receipt of deposit. Customized orders may require slightly more time, which we will communicate upfront. We are committed to providing realistic timelines and on-time delivery.

  • What are your payment terms?

    We offer secure and flexible payment terms: T/T (Bank Transfer): 30% deposit, 70% balance before shipment. L/C at Sight: Acceptable for orders above a certain value.

  • How do you guarantee product quality?

    Quality is our cornerstone. We implement a strict Total Quality Management system, with inspections at every stage: from raw material intake to production and final packaging. We can provide QC reports and are willing to accommodate third-party inspections.